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February 05, 2014

So Far So Good


It's really to soon to say for sure. We don't want to put a curse on things. The proof is in the pudding.

But damn, doesn't it seem like so far PSEG is doing a pretty fair job replacing LIPA?

There have been scores of trucks around the East End trimming trees in the last month. The company is making a concerted effort to stop power outages before they start, and the first step, like it or not, is to keep frozen, ice-laden branches from falling on the power lines.

We had reason to call the company about our bill. We quickly reached a real representative, who efficiently helped us clear up our problem.

During the snow storm Monday the PSEG website was working perfectly and quickly. Outages were reported in a matter of seconds, and they would quickly appear on a grid noting exactly where they were. A constantly updating status report kept viewers informed of efforts to restore power.

Yes, those of us who remember LILCO have learned to be cautious with our expectations, but our first impression of PSEG is a positive one. PSEG seems to be a company that knows what it is doing and more important, a company that it cares about its customers.

Could it be that our most elusive dream will someday become a reality—that rates might actually decrease to the levels of the rest of the nation?

Oh, if it could only be true.

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